Burnin’ Rubber

Image courtesy:  dwmorrison.com / Don't let this happen to you.

Image courtesy: dwmorrison.com / Don’t let this happen to you.

We’ve had a few days to get acclimated to the abnormally hot weather in Southern Oregon so let’s take a status reading.  How are you feeling physically, mentally, emotionally?  Worn out?  Frazzled?  Ability to cope wearing thin?  You’re in good company.  We can relate and, believe it or not, so can your auto, specifically your tires.  Because hot air expands warm weather can throw your tires out of proper inflation.  So now (or  during the morning or evening when it’s cooler) is a good time to check your tire pressure.  Click here to find out why that particular reading is so important.  Trust us – this isn’t something you want to neglect.  Think you’re uncomfortable and irritated now?  Imagine how much worse it would be if you were stranded on the side of the road under this blazing sun because you’d blown a tire!

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Recall Protocol

With a slew of recalls making news this summer we thought a recall refresher course was in order. When a recall becomes necessary manufacturers put the word out in the press to alert owners to the potential problems and tell them when to expect a recall notice in the mail. The notice usually goes out a few weeks to a month following the initial announcement. But owners can take action before that notice arrives. Recall
press releases can usually be found on the manufacturer’s website (or at www.safercar.gov), and frequently include a couple numbers: one to identify the campaign, the other a phone number to call for more information. If you think your vehicle might be the subject of a recall you can wait for the notice in the mail or call the manufacturer-provided phone number to see if your vehicle is affected. Then, find a local dealer to fix the problem.

Since Butler Auto Group is a dealer of Ford, Acura, Kia, Hyundai and Suzuki vehicles, we’re the ones to contact if any of these makes are recalled. Here’s the way it works:

  1. Call us (see service department contact info below)
  2. We’ll work with you to determine which recall, if any, affects your vehicle
  3. We’ll check to see if new parts are necessary and, if so, when they’ll be available
  4. We’ll schedule you an appointment
  5. You’ll bring us your vehicle and we’ll fix it, free of charge

It’s that easy!

Here’s how to reach us:

Butler Acura Service Ctr.
1899 Highway 99 N Ashland, OR 97520 (888) 306-4801
Butler Ford Service Ctr.
1977 Highway 99 N Ashland, OR 97520 (888) 715-3972
Butler Hyundai Service Ctr. 5000 Crater Lake Hwy. Medford, OR 97504 (800) 393-8793
Butler Kia Service Ctr.
4950 Crater Lake Hwy. Medford, OR 97504 (888) 259-7623
Butler Suzuki Service Ctr. 5000 Crater Lake Hwy. Medford, OR 97504 (800) 393-8793

Get to Know Paul Welch, Butler Kia’s Service Manager

Paul was born and raised in Los Angeles but he sure seems more like a Southern Oregon kinda guy. After moving to Oregon in 1978, he spent 13 years as a mill worker in Klamath Falls, then transitioned to Boise Cascade until the Medford mill was destroyed by fire in 1996.

Paul credits his car smarts to growing up 14-miles outside of town… he says back then, if you wanted your car to run, you learned how to fix it. He still builds and races hot rods, including a vintage ’66 Ford Coupe, and shares that hobby with his son. Paul and his wife Judy, who’ve been together since sophomore year of high school, also have a daughter. Altogether, they make quite the group: Paul’s one of 6 kids; Judy’s one of 9!

Get to Know Curtis Hancock, Butler Service Manager

Curtis has literally spent half his life at Butler Automotive Group. Born and raised in Ashland, he played Center and Middle Linebacker at Ashland High School (he says his team saw just 3 losses in 3 years). Shortly after graduating Curtis started washing cars for Butler. A couple years later, he joined the Army National Guard, service that allowed him the freedom to continue his employment. Along the way, Curtis married Jennifer, a neo-natal intensive care unit nurse. Together they’re raising five kids! Curtis describes his clan as a “boating family” and says they love spending time on their houseboat at Lake Shasta. He also adores coaching Ashland Pop Warner football, and being an officer with the Ashland Football Club. And, as if that weren’t enough to keep him busy, he and Jen recently took up ballroom dancing. His favorite dance is Tango.