Butler’s Service Centers Commercial Hits the Airwaves

The people who work in Butler’s Service Centers are used to being behind the scenes. Whether they’re service advisors, parts managers, body shop painters, or service technicians they’re used to working one on one with customers. But no longer! Thanks to our new Service Centers commercial they’re being thrust into the spotlight! We think it looks pretty good on ’em, too.


Burnin’ Rubber

Image courtesy:  dwmorrison.com / Don't let this happen to you.

Image courtesy: dwmorrison.com / Don’t let this happen to you.

We’ve had a few days to get acclimated to the abnormally hot weather in Southern Oregon so let’s take a status reading.  How are you feeling physically, mentally, emotionally?  Worn out?  Frazzled?  Ability to cope wearing thin?  You’re in good company.  We can relate and, believe it or not, so can your auto, specifically your tires.  Because hot air expands warm weather can throw your tires out of proper inflation.  So now (or  during the morning or evening when it’s cooler) is a good time to check your tire pressure.  Click here to find out why that particular reading is so important.  Trust us – this isn’t something you want to neglect.  Think you’re uncomfortable and irritated now?  Imagine how much worse it would be if you were stranded on the side of the road under this blazing sun because you’d blown a tire!

Customers Are Becoming Happier with Dealership Service Departments

Richard, Iman and Paul smiling from behind the Butler Ford service desk.

Richard, Iman and Paul smiling from behind the Butler Ford service desk.

It’s always our goal that you, the customer, leave our service department happy.  We know it can’t happen 100% of the time but we sure aim that high.  So, we’re extremely pleased to see J.D. Power and Associates‘ latest Customer Service Index Study which shows customer satisfaction with dealer service departments is increasing.  The report represents feedback from 91,000 customers who had their vehicle repaired or serviced at a dealer during the first three years of ownership.  Click here to read more about the study’s results.  Inthe meantime, we want to know how we can make your service experience even better!  Drop us a line at customersfirst@butlerman.com.

Source: www.autoblog.com

New Ford and Acura Owner’s Open House to Be Held January 24, 2013

AcuraEblast copy FordEblast copyHow much time have you spent looking under the hood of your car, truck or SUV? Have you been intimidated? Here’s your chance to score a guided tour of the inner workings of your vehicle! Butler Ford and Acura are holding their first New Owners Open House of 2013 this month. Join us the evening of Thursday, January 24th. We’ll have all our sales and service staff on hand to answer any questions you may have about your automobile, its technology, engine capabilities, warranty, or anything else you may be curious about. Plus, you’re guaranteed to leave with swag, and you’ll instantly be eligible to win one of a handful of cool raffle prizes worth up to $195.00. You don’t even have to be present to win! So, RSVP to customersfirst@butlerman.com and let us know you’ll be joining us. See you there!

Butler Auto Group Makes Oregon Business Magazine’s List of ‘Top 150 Private Companies’

Butler Auto Group is proud to be one of five Jackson County businesses named to Oregon Business Magazine’s annual list of the ‘Top 150 Private Companies’. The list published in the July 2012 edition ranks Butler as 114th among companies that claim less than $50-million dollars a year in revenue. That’s ten spots higher than last year. Butler has been a regular on the ‘Top 150’ list since 2000. Thank you to everyone who helped us get – and stay – there!

Congratulations go out to the handful of other Jackson County firms that made the rankings. They include Harry and David Holdings (#20), Sherm’s Thunderbird Market (#41), Combined Transport (#68), and Cascade Wood Products (#104). Klamath County window and door manufacturer Jeld-Wen hangs on to the top spot.