Service Coupons

We know vehicle maintenance can be expensive but it’s nowhere near as expensive as neglecting maintenance can be.  So, in the interest of encouraging you to follow manufacturer recommended service guidelines we’re lowering prices on some of the most common procedures.  The coupons on this page can be printed out and redeemed at any Butler Service Center location.  Thank you for being loyal customers!


Meet Mike Parker, Butler Hyundai Service Advisor

Mike ParkerYou may recognize Mike Parker. While he now calls the service desk at Butler Hyundai home, he’s worked retail in the Rogue Valley for many years and even put his advertising skills to use on camera. It all started when the Berkeley, California-born Mike graduated from the University of San Francisco. A degree in Human Relations and Business Management landed him at Chevron working in international oil tanker operations. Then Mike moved to Medford and into electronics. You may have seen him in television ads for Sheckell’s during the early ‘90s. He’s also done marketing and sales for Pro Wireless, Medford Cellular, and a handful of Southern Oregon radio stations. The shops may have changed but each location provided Mike with the opportunity to do what he loves best. “I get a super thrill out of giving to and helping people”, he says.

Another constant in Mike’s life is his love of cars. Over the years he says he’s purchased 15 vehicles, including performance cars, from Butler Automotive Group. He must have passed on those genes because his son now works in automotive IT in Roseburg. Two step-daughters round out the family. And when there’s time to spare you’ll find Mike on the golf course or traveling, especially if a stop on the Big Island of Hawaii is on the itinerary.

February 2013 Hyundai Owner’s Open House

IMG_2121It was a treat getting to see all the new Hyundai owners who attended last night’s Open House at Butler Hyundai. We hope all got plenty to eat, won some cool and valuable prizes, and went home with all questions answered and all technology thoroughly explained. Thank you to everyone who helped make this intimate gathering a success! We look forward to seeing you at our next Hyundai Open House on Thursday, August 15th, 2013!

What’s in a Tune-Up?

Butler’s Lisa Graham works on a Hyundai

Back in the good ol’ days (read:  before computers) a tune-up had one definition. Whether you had your vehicle serviced at a dealership or by the mechanic down the street, the same services were provided.  From state to state, all across the country, it was understood that certain systems were checked, certain fluids were refilled, certain parts were replaced.  A tune-up was a tune-up, period.

But now, technology’s made our vehicles much more efficient, and a lot more varied from model to model and manufacturer to manufacturer.  The industry may have changed but, for many customers, the concept of a tune-up has not.  That’s why Butler’s service experts say, when you take your car or truck in to be serviced, ask what’s included in the “tune-up package”.    Butler Acura’s Joe Butterfield says, “When I hear “tune-up” I think “maintenance”.  Butler’s Service Manager Curtis Hancock agrees.  “There is no more “tune-up”, he says.  “There’re only mileage intervals and what the book [the owner’s manual] calls for at those intervals.

Here, then, are the intervals at which service is typically recommended and the procedures we perform as part of that scheduled maintenance.  In other words, here’s what Butler considers a “tune-up”.

Scheduled maintenance every 30/60/90/120K miles includes lube, oil, filter service; brake check; tire rotation; visual inspection under hood and of underbody; parking brake adjustment; battery tested and serviced; engine air filter replaced; cabin air filter replaced; transmission serviced and flushed; brake system and fluid checked; power steering checked; cooling system checked.  All the above is covered under one price.

Other services that might have been included in the past definition of “tune-up” are no longer necessary for every make and model so we offer them separately.  They include the service and cleaning of the fuel injection and emission system, the service and cleaning of the throttle, a coolant flush, and sparkplug replacement.

Curtis says technicians will look for common problems but, if there’s something specific you’d like addressed it’s best to speak up.  Making sure you and the shop are on the same page when it comes to a “tune-up” can save you loads of time and money down the road.

Regular Maintenance Can Double Your Vehicle’s Life

Image courtesy: David Castillo Dominici/

Oil change.  Tire rotation.  Battery check.  These are phrases every vehicle owner knows even if they’ve yet to take their car, truck or SUV in for service.  Many of us are great about getting on a regular schedule of automotive maintenance.  Others are less so, opting instead to postpone regular checkups until, eventually, disaster strikes.

Butler’s service managers say regular service work almost guarantees you’ll double the life of your car.  Ignore service work and the little things can quickly become the big things. Butler Ford’s Richard Bennet and Butler Acura’s Joe Butterfield list six items that should be checked religiously in order to avoid costly, and potentially dangerous, mishaps.

  1. Batteries
    Recommendations vary according to battery but a good rule of thumb is to replace yours every 3-5  years.  Failing to do so could, literally, leave you stranded.
  2. Tires
    Wear depends on your driving habits, weather, and road surface as well as mileage but it’s generally accepted that tires should be swapped out for new ones every 40,000 miles.  And don’t forget rotation every 5,000-10,000 miles to keep the tire tread wearing evenly.  Rotation and alignment can help prevent uneven wear which can result in your tires losing their ability to grip the road or channel water.  Tire failure can lead to blowouts or hydroplaning.
  3. Air and fuel filters
    You know how hard it is to breathe in smog?  That’s what your engine feels when its air/fuel filters are clogged.  Replacing them on a regular basis helps keep the engine running at its efficient best, which keeps your vehicle happy and on the road longer.  Internal combustion engines mix air and fuel.  If either gets dirty, your engine has to operate on sludge.  Air filters can be changed out every 3,000 miles; fuel filters every 15,000 miles. If either filter is clogged your engine may stall or fail to start altogether.
  4. Oil changes
    Depending on the theory you subscribe to, your best bet is to change the oil every 3,000-8,000 miles.  Industry standards vary with some experts saying more often is better and others arguing any sooner than every 7,800 miles is overkill.  Dirty oil can lead to the buildup of sludge which, gone unheeded long enough will kill your engine. And be sure to CHECK your oil on a regular basis to make sure your level is where it should be.  Low or no oil can lead to engine seizure.
  5. Brakes
    You know you need them and you know why.  But when brakes start to fail some owners let the problem go on far too long.  When they start to squeal, it’s time to replace them.  Don’t wait until you hear metal grinding on metal. Not only is it dangerous but it can get expensive to fix.

As always, these are guidelines.  Before getting on any kind of regular maintenance schedule, consult your owner’s manual or give us a call.   Our goal is to keep you safely on the road as long as possible!

Centenarian Sets Rare Service Example

Photo credit: Mike Cardew / Akron Beacon Journal

At an age when many of us might consider giving up driving, if we hadn’t already, a 102 year old philanthropist is not only taking road trips but doing some of her own maintenance.  Yes, her maintenance.  Margaret Dunning is known in historical circles as a philanthropist whose generosity has largely benefitted the Plymouth (Michigan) Historical Society.  But the automotive world knows her for her gorgeously renovated classic cars, especially a 1930 Packard 740 Roadster she’s owned for 63 years.

Not only owned but, serviced!   Dunning says she changes her own oil every 3,000 miles, and even swaps out spark plugs when necessary.  When in need of additional expertise she turns to a select group of people including a 90-year old friend who she says works “magic”.

The Packard is one of several classic vehicles in Dunning’s garage that she regularly drives to car shows.  She told the Akron Beacon Journal she’s loved cars since she started driving at the age of 8. Her driver’s license followed four years later.  Henry Ford’s family lived just a couple miles away and, at one point, Dunning even worked in a Ford plant.  And while she takes great pride in her Packard, Margaret Dunning doesn’t see a whole lot to crow about in her abilities under the hood.  Working on her cars, it would appear, comes naturally.  “I love the smell of gasoline,” she says. “It runs in my veins.”

Photo credit: Fabrizio Costantini for The New York Times

For more on Margaret Dunning visit:

Predicted Mechanic Shortage Offers New Career Opportunities

Are you looking for a new career, one that will weather the economic uncertainty facing so many industries these days?  One that requires a multitude of skills, puts you on the cutting edge of technology, and makes you invaluable to most of society?  Yes?  Have you considered becoming an auto mechanic?

No, seriously.  The Bureau of Labor Statistics says demand for technicians is expected to grow 17% by 2020.  Combine that with the fact that more and more high school graduates are looking elsewhere for a career and you have a serious shortage of master mechanics coming down the pike.  That’d be bad news for drivers but great news for techs who’ll be in high demand.  The BLS says techs earned between $35,000 and $60,000 in 2010.  The law of supply and demand says those salaries would rise if the predicted tech shortage becomes a reality.

Part of the problem is that many of today’s mechanics grew up working on cars.  40 or 50 years ago anyone with the know-how and the right tools could mess around under the hood.   But today’s high school grads may not have had that experience given that the cars they grew up with ran on computer-operated systems, making home-repairs more challenging if not impossible.  Another factor is that many schools have had to cut auto shop classes as budgets got tighter.

But the education is out there if you look for it.  Butler gets many of its techs from the Automotive Technology Department at Rogue Community College.  To a terrifically small degree we even help teach the class.  Butler Service Manager Curtis Hancock spends time every semester participating in RCC’s Career Day.  He gives tips on finding a job in the automotive industry, sheds light on what life in a professional shop is all about, answers questions, and keeps an eye out for recruits.  He’s looking for someone with a passion for the work.

If you think that might be you, you’re in luck.  Put on your safety glasses ‘cause the future looks bright.